Refund policy

RETURNS & REFUNDS 

Returns can be processed within 14 days after delivery with 100% refund.

Returned items must still be in their original packaging and can be returned if unused.

When returning the products, a flat rate return shipping of 7 EUR is applied.

 

Instructions for returning an item:

1. Log in your account

a) In the Email field, enter your email address and then click Continue.

b) In your email account, open the email sent from our store and copy the six-digit verification code included in the email.

c) Go back to the online store, and then enter the copied six-digit verification code.

2. Click the order that you want to submit the return for.

3. If your order has more than one item, then select the items that you want to return.

4. Select a return reason and add a note for the store.

5. Click Request return.

When your return is received and approved you will receive an email with shipping instructions and a return shipping label.

After the product is returned you receive the refund.

 

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